Returns & Exchanges
At Stepprs, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. If your order isn't a perfect fit, we are here to help you find a quick solution.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition.
- 3.Ship It Back
Print your prepaid shipping label from our portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, we will process your refund to the original payment method within 5-7 business days.
